Boarding Hotel Rates, Hours, Policies

 

Arrivals & Departures

Monday – Saturday:

8:30 AM – 11 AM
4 PM – 6 PM

 

Sunday:

4 PM –Β  6 PM

 

  • The office closes promptly at 11 AM and 6Β PM.
  • We are proud to provide each of our guests with personalized attention. To do this, we adhere to a strict daily schedule. With that in mind, we ask that you please arrive at least 15 minutes before office closure, and thank you for your understanding.

 

Staying With Us

Belongings
  • Every dog is provided a Kuranda bed, but you are welcome to bring a blanket or a towel that smells like home. We do not accept any bedding that contains stuffing or foam.
  • Any stuffed toys chew toys, or bones may be refused if we find them harmful. Please do not bring anything that cannot be left with your pet unsupervised.
  • All items must be labeled with your pet’s first and last name. Any item that cannot be washed will not be permitted.
Checking In
  • Please remove all collars.
    • Lucky Paws removes all personal collars, harnesses, tags, and other “jewelry” as we like to call it (bandanas, clothing, bow-ties, etc.) unless special circumstances are considered.
    • This policy includes the removal of flea and tick collars. All flea and tick collars have the potential to leave a chemical residue on anyone who touches them. At Lucky Paws we strive to create a healthy environment for our guests and staff alike. If you have concerns about fleas and ticks, we recommend speaking to your vet about alternative products to use while visiting Lucky Paws. We thank you for your attention to this requirement.
    • Your dog will be fitted with a temporary name band during his or her stay with us.
Special Arrangements
I need someone else to drop off and/or pick up my pet on my behalf.
  • If you plan on having someone else drop off your pet, you must speak with us about a contract in advance. If prior arrangements have not been made, your pet will be not be allowed to check in.
  • If you plan on having someone else pick up your pet, you must name that person at your check-in. A photo ID will be required. We require a driver’s license and credit card number from all owners for emergency purposes.
I need to drop off and/or pick up my pet during off business hours.
  • Off-hour arrivals or departures may be pre-arranged for a fee of $50.
I need to extend my reservation.
  • Customers are expected to pick up their pets by the date and time stated on their contract. Any owner who needs to extend their reservation must call us in advance. If we do not have room to keep a pet, a fee of $10 per hour will be incurred for every hour past the agreed check out time.

 

Tours
  • We encourage you to check out our virtual tour video! Take a few minutes to enjoy it, as it goes over everything you need to know about giving your pet the best experience when visiting Lucky Paws.
Holiday Hours

The office is closed on the following holidays
(There will be employees will be taking care of pets, but the office is closed)

  • New Year’s Day
  • Easter
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas Day
  • Christmas Eve and New Year’s Eve
    • Open for AM (8:30AM – 11AM) departures only

PRICING

Daily Rates

 

Dogs
Luxury Suites Patio Suites
Under 26 lbs. $38 $38
26 – 60 lbs. $41 $41
61 – 100 lbs. $44 $44
Over 100 lbs. $47 $47
Cats
$20

Pets boarding together in the same room receive a $5 daily discount per pet.

Prices are subject to change at any time.

 

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