Our Team

The luckiest ones of all

At Lucky Paws Pet Resort, we are proud to say that our staff is made up of people who love their
pets and will care for your pet like their own. Check out our team with their furry family members and friends!



Gretchen, Jason, and Family, Owners



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Gretchen and her husband Jason purchased Lucky Paws on January 7, 2014, after
cashing out her 401K. It was a big change for Gretchen as she left the Western PA Humane Society
after almost 12 years to take the leap into entrepreneurship.

It has been a labor of love ever since. Gretchen is at Lucky Paws in some capacity
almost every day. The staff and dogs are her pride and joy, but the Gardens at Lucky Paws are very
near and dear to her heart. Jason has a job in the computer/tech industry but is thankfully very
handy at fixing things that need repaired, as well as shoveling snow and mowing grass. Be sure to
say hi if you see him helping keep the facilities in shape!

Kip, 'The Greeter'


Honorary Hotel & Salon

Meet Kip, our unofficial Hotel & Salon greeter! Kip is a
frequent visitor, and some of our clients know to look through the window for him to pop up and say
hello. Next time you stop by, be sure to give Kip a wave if you see him!

Michele, Grooming Manager


Grooming Manager

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Michele has been working at Lucky Paws since 2011. There isn’t a part of Lucky Paws that she hasn’t
worked in.

There are many dogs that Michele has watched grow from tiny puppies into sweet
senior citizens.

She was happily given the opportunity in 2014 to begin her grooming career and has
enjoyed having the one-on-one time with the pets, as well as the relationships that she does with
the families.

Michele has 3 kids, 3 dogs, 2 cats & a bearded dragon who mean everything to
her. “I’m thankful every day for having a job that I love,” she says.

Kim, Groomer



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Kim has her degree in Veterinary Technology and worked with Dr. Lill for 9-years at
Cranberry Veterinary Hospital until his retirement in 2013.

She has worked at Lucky Paws for 10 years, starting as a part time tech, moving
into the Daycare Manager position & is now one of our talented groomers!

Kim has 2 dogs named for her favorite Super Hero, Superman! Lois Joanne Lane (in
this photo), who is 2 & Clark Joseph Kent, who is almost a year old now.

In her spare time, Kim loves to read books and watch sports.

CJ, Groomer



Jordyn, Hotel Supervisor and Head Pet Technician


Hotel Manager

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“Listening to how much my mom, Michele enjoyed working at Lucky Paws made me want
to be a part of the team,” Jordyn says. Jordyn started working part-time in November 2017, and is
now our Hotel Manager. Jordyn shares a house with 3 dogs, 2 cats & a bearded dragon. One of her
dogs is a rescue & has been one of the best challenges she’s faced. Jordyn says, “I think we
both rescued each other.” In her free time, Jordyn enjoys crocheting & watching reruns of
Bones & any of the Law & Order series.

Kirsten, Office Manager


Office Manager

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When Kirsten decided on a complete (!) career change, Lucky Paws was where she
wanted to be. Kirsten enjoys working with such different and unique people and their pets.

“One of the best things about my job is that if I’m having an off day, I can simply
walk into the hotel and get all the hugs & kisses I need to feel better,” she says.

Kirsten is an avid reader and if she’s not spending time with her family or
friends, she’s usually snuggled up reading a good book.

Coral, Assistant Daycare Manager



Kaitlyn, Assistant Office Manager


Assistant Office

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Kaitlyn has been at Lucky Paws since 2016. “I am lucky enough to have worked in the
hotel and daycare so I’ve gotten to meet almost all of the dogs and cats in our care,” she says.

Her favorite part is spending time with the dogs and getting to see the grow from
puppies, to adults, to seniors.

Kaitlyn is now working in the office 3 days a week & spends the rest of her
days with her little baby, Ellie who was born in June 2022. Kaitlyn has 2 dogs of her own – Jax
& Molly.

Jess, Assistant Daycare Manager


Assistant Daycare

Mackenzie, Assistant Hotel Manager


Assistant Hotel Manager

Marnie, Support Manager


Support Manager

Krista, Head Trainer


Head Trainer

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Whether playing with puppies or graduating therapy dogs, Krista says, “I have the
best job!” She is a trainer at Lucky Paws who gets to help dogs exceed their potential. On her days
off, she goes on adventures with her husband, two amazing sons, and two great dogs.

Bri, Web Master & Social Media Manager


Web Master & Social Media

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Bri started working at Lucky Paws as a freshman in college, and worked at Lucky
Paws as a pet technician, then senior pet technician for 8 years. She now maintains our website and
social media presence.

Even though Bri’s hours (and careers) have changed with time, she just can’t stay
away from the pets – not only is she always working on our online prescence, but you can find her
visiting with all of her old 4 legged friends from time to time, and making new friends, too!

Charlotte, Pet Technician


Senior Pet Technician

Rachel, Lead Pet Technician


Lead Pet Technician

Kahli, Pet Technician


Pet Technician

Juliana, Pet Technician


Pet Technician

Bailey, Pet Technician


Pet Technician

Nicole, Pet Technician


Pet Technician

Rylee, Pet Technician


Pet Technician

Susan, Pet Technician


Pet Technician

Alexis, Pet Technician


Pet Technician

Karen, Pet Technician


Pet Technician

Sara, Pet Technician


Pet Technician

Ashlee, Pet Technician


Pet Technician

Ally, Pet Technician


Pet Technician