Our Team

The luckiest ones of all

At Lucky Paws Pet Resort, we are proud to say that our staff is made up of people who love their pets and will care for your pet like their own. Check out our team with their furry family members and friends!



Gretchen, Jason, and Family, Owners



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Gretchen and her husband Jason purchased Lucky Paws on January 7, 2014, after cashing out her 401K. It was a big change for Gretchen as she left the Western PA Humane Society after almost 12 years to take the leap into entrepreneurship.

It has been a labor of love ever since. Gretchen is at Lucky Paws in some capacity almost every day. The staff and dogs are her pride and joy, but the Gardens at Lucky Paws are very near and dear to her heart. Jason has a job in the computer/tech industry but is thankfully very handy at fixing things that need repaired, as well as shoveling snow and mowing grass. Be sure to say hi if you see him helping keep the facilities in shape!

Kip, 'The Greeter'


Honorary Hotel & Salon

Meet Kip, our unofficial Hotel & Salon greeter! Kip is a frequent visitor, and some of our clients know to look through the window for him to pop up and say hello. Next time you stop by, be sure to give Kip a wave if you see him!

Kirsten, Office Manager


Office Manager

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When Kirsten decided on a complete (!) career change, Lucky Paws was where she wanted to be. Kirsten enjoys working with such different and unique people and their pets.

“One of the best things about my job is that if I’m having an off day, I can simply walk into the hotel and get all the hugs & kisses I need to feel better,” she says.

Kirsten is an avid reader and if she’s not spending time with her family or friends, she’s usually snuggled up reading a good book.

Bailey, Pet Technician


Assistant Office Manager

Kaitlyn, Assistant Office Manager


Assistant Office Manager

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Kaitlyn has been at Lucky Paws since 2016. “I am lucky enough to have worked in the hotel and daycare so I’ve gotten to meet almost all of the dogs and cats in our care,” she says.

Her favorite part is spending time with the dogs and getting to see the grow from puppies, to adults, to seniors.

Kaitlyn is now working in the office 3 days a week & spends the rest of her days with her little baby, Ellie who was born in June 2022. Kaitlyn has 2 dogs of her own – Jax & Molly.

Jordyn, Hotel Supervisor and Head Pet Technician


Hotel Manager

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“Listening to how much my mom, Michele enjoyed working at Lucky Paws made me want to be a part of the team,” Jordyn says. Jordyn started working part-time in November 2017, and is now our Hotel Manager. Jordyn shares a house with 3 dogs, 2 cats & a bearded dragon. One of her dogs is a rescue & has been one of the best challenges she’s faced. Jordyn says, “I think we both rescued each other.” In her free time, Jordyn enjoys crocheting & watching reruns of Bones & any of the Law & Order series.

Rylee, Pet Technician


Assistant Hotel Manager

Coral, Assistant Daycare Manager



Charlotte, Pet Technician


Assistant Daycare Manager

Bri, Web Master & Social Media Manager


Web Master & Social Media Manager

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Bri started working at Lucky Paws as a freshman in college, and worked at Lucky Paws as a pet technician, then senior pet technician for 8 years. She now maintains our website and social media presence.

Even though Bri’s hours (and careers) have changed with time, she just can’t stay away from the pets – not only is she always working on our online prescence, but you can find her visiting with all of her old 4 legged friends from time to time, and making new friends, too!

Kahli, Pet Technician


Pet Technician

Juliana, Pet Technician


Pet Technician

Nicole, Pet Technician


Pet Technician

Susan, Pet Technician


Pet Technician

Alexis, Pet Technician


Pet Technician

Sara, Pet Technician


Pet Technician

Ashlee, Pet Technician


Pet Technician

Jess, Assistant Daycare Manager


Pet Technician